Privacy Policy

We collect only the information needed to operate the website, respond to enquiries and provide agreed services.

• Information you provide: your name, email address, company name, project details and anything else included in a message or enquiry.
• Technical and security information: IP address, browser and device information, request timestamps, referring pages and security-verification results where these are generated by our hosting or anti-spam services.
• Preference data: the website may store your light or dark theme choice in your browser using local storage.
• Service and commercial records: proposals, correspondence, contracts, invoices, delivery records and support history when you become a client or supplier.

Depending on the relationship and applicable law, we process personal data to:

• respond to enquiries and take steps requested before entering into a contract;
• prepare proposals, deliver projects, provide support and manage the client relationship;
• operate, secure, troubleshoot and improve the website and our systems;
• maintain business, accounting and compliance records;
• protect our legal rights, prevent misuse and comply with legal obligations; and
• send marketing communications only where permitted and with an available unsubscribe method.

When the contact form is enabled, submissions are processed through Web3Forms so the message can be delivered to us and filtered for automated abuse. Web3Forms processes data under its own privacy terms and may use infrastructure outside the UAE.

We do not currently use advertising cookies or behavioural advertising on this website. Essential hosting, security and preference technologies may operate without being used to build an advertising profile.

We do not sell or rent personal data. We may share it with hosting, email, form-processing, security, professional-adviser and project-delivery providers that need the information to perform work for us. We may also disclose information when required by law, to protect rights or safety, or as part of a genuine business restructuring.

Some providers may process data outside the UAE. Where UAE data-protection law applies, we use appropriate contractual, organisational or other lawful safeguards for those transfers.

We keep personal data only for as long as needed for the purpose collected, including delivery, accounting, dispute and legal-compliance needs. We then delete, anonymise or securely archive it as appropriate.

We use reasonable technical and organisational measures designed to protect personal data. No internet transmission or storage system can be guaranteed completely secure, so please do not send passwords, payment-card data or other unnecessary sensitive information through the contact form.

Subject to the UAE Personal Data Protection Law and any applicable exceptions, you may be entitled to:

• ask whether we process your personal data and request access to it;
• request correction, completion, deletion or restriction of your data;
• object to certain processing or request transfer of data where applicable;
• withdraw consent where processing relies on consent, without affecting earlier lawful processing; and
• raise a complaint with the UAE Data Office or another competent authority.

Our services are intended for organisations and adults. We do not knowingly collect personal data from children through this website.

The website may link to third-party sites. Their privacy practices are controlled by their operators, and this policy does not apply to them.

We may update this policy when our services, providers or legal obligations change. The effective date above identifies the current version. For questions or to exercise a privacy right, email contact@w2m-trading.com.