Terms & Conditions

The terms that apply when you use the W2M Trading website, contact us, or engage us for technology and related services.

1. Acceptance and scope

These terms govern use of the website operated by W2M Trading LLC. By using the website or submitting an enquiry, you agree to these terms. If you do not agree, please stop using the website.

A proposal, statement of work, order form or other agreement signed by W2M and a client governs paid services. If that agreement conflicts with these website terms, the signed agreement controls for those services.

2. Our services

W2M provides technology, product development, marketing, event and operational-tooling services. Website descriptions are general information, not a binding offer or guarantee that a particular service, result, timeline or resource is available.

Project scope, deliverables, milestones, acceptance criteria, dependencies and support arrangements must be recorded in the relevant written proposal or agreement.

3. Proposals, fees and payment

Quotes are valid for the period stated in the proposal. Fees, payment dates, approved expenses, taxes and consequences of late payment are set out in the applicable agreement or invoice. UAE VAT and other taxes are added where legally required.

Unless agreed otherwise in writing, work outside the approved scope requires a change request and may affect price and timing.

4. Client responsibilities

Clients are responsible for timely decisions, approvals, access and accurate materials needed for delivery. A client must also:

  • have the right to provide all content, data, trademarks, accounts and other materials supplied to W2M;
  • ensure its instructions, products, campaigns and use of deliverables comply with applicable law and platform rules;
  • protect account credentials and promptly report suspected unauthorised access; and
  • review deliverables and report material issues within the review period stated in the project agreement.

5. Intellectual property

Each party keeps ownership of materials, methods, software, brands and know-how it owned or developed independently before the project. Third-party and open-source materials remain subject to their own licences.

Ownership or licensing of project deliverables is defined in the signed project agreement and may depend on full payment. No intellectual-property transfer is implied solely because material appears on this website or was shown during a proposal.

The W2M name, website content, visual system and materials may not be copied, republished or used commercially without written permission, except where applicable law allows otherwise.

6. Confidentiality and data

Each party must protect confidential information received through an engagement and use it only for the agreed purpose. Detailed confidentiality obligations may be set out in a non-disclosure or service agreement.

Personal data is handled as described in our Privacy Policy and any project-specific data-processing terms.

7. Acceptable website use

You must not:

  • use the website unlawfully, fraudulently or in a way that infringes another person’s rights;
  • attempt to bypass security, gain unauthorised access, introduce malicious code or disrupt the website;
  • scrape, reproduce or commercially exploit substantial website content without permission; or
  • submit confidential credentials, unlawful material or content you are not entitled to share.

8. Third-party services and links

Our website and projects may depend on third-party platforms, hosting, APIs, software or links. Their availability and terms are controlled by their providers. Unless expressly agreed in writing, W2M is not responsible for independent third-party services or changes made by their operators.

9. Disclaimers and liability

We take reasonable care with this website, but provide it on an “as available” basis. We do not guarantee uninterrupted access or that general website content is complete, current or suitable for a particular decision.

To the maximum extent permitted by applicable law, W2M is not liable for indirect, incidental or consequential loss arising solely from use of, or inability to use, this website. Liability for paid services is governed by the applicable signed agreement.

Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded or limited under UAE law.

10. Suspension and termination

We may restrict website access where reasonably necessary for security, maintenance, suspected misuse or legal compliance. Suspension or termination of paid services is governed by the relevant project agreement, including payment and handover obligations.

11. Governing law and disputes

These website terms are governed by the laws of the United Arab Emirates. The competent courts of Sharjah, UAE have jurisdiction, unless mandatory law or a signed service agreement requires a different forum.

Before starting formal proceedings, the parties should try in good faith to resolve a dispute through written notice and direct discussion.

12. Changes and contact

We may update these terms when the website, services or law changes. The effective date above identifies the current version. Questions may be sent to contact@w2m-trading.com.

W2M Trading LLC
Sharjah Media City, Sharjah, United Arab Emirates
contact@w2m-trading.com